The hiring process can create an overwhelming volume of information that ranges across emails, spreadsheets, calendars, and more. In a growing organization, this can be particularly daunting. An applicant tracking system can help by doing three primary things:
Automating and standardizing the hiring process — Hiring managers can easily standardize and improve their hiring workflows and customer relationship management.
Centralizing information — All information is in one central place, helping the hiring team stay in the loop and on top of the recruitment process.
Tracking data — Reporting helps hiring teams take a holistic view into their processes and make improvements when necessary.
Recruiters are the primary, everyday users of an applicant tracking system, but hiring managers, directors of human resources, and interviewers will also need to use the system to communicate with their team about hiring, or to generate reports on key recruiting metrics.
Applicant tracking systems are especially useful for companies that are increasing talent acquisition to match their growth, companies that experience high volumes of applicants, and companies that need to post job openings regularly.
Today, we’re introducing what an ATS is and showing how it can improve the recruitment process.
Automate day-to-day tasks
Without an applicant tracking system, recruiters can spend a lot of time on simple, repetitive tasks, such as manually posting to job boards, screening job applications, emailing updates to candidates, sending reminders, and scheduling interviews.
Applicant tracking software can automate many of these tasks, removing the potential for mistakes, and giving recruiters back time to focus on what they do best -- filling jobs. With the repetitive tasks automated, recruiters have time to personalize their candidate communication, build relationships with hiring managers, and improve the overall candidate experience.
Automation can also help decrease time to hire. For example, an applicant tracking system can automatically parse resumes, or even highlight relevant keywords, like minimum qualifications or degrees, to make resume screening faster. Speeding up the screening and application process can give you a competitive advantage when recruiting top talent. One study showed that almost 50% of rejected job offers were turned down because the candidate had accepted another offer.
Centralize your information
Juggling multiple tools, candidates, hiring teams, and schedules can get tricky, especially in a growing company. An applicant tracking system can help by consolidating a number of recruiting tasks into one single tool:
Job postings — Recruiters can quickly post jobs to multiple job boards or social media sites, like LinkedIn, often with just one click.
Scheduling — As candidates apply, recruiters can quickly move them though the hiring process, using shared calendars to schedule phone calls and interview slots.
Hiring team collaboration — Recruiters and interviewers can keep track of feedback and candidate information as it's added and make comments that other team members can view.
Sourcing — By storing candidate data, recruiters can search for, and follow up with, past candidates who might be a fit for a new open role.
When all hiring tasks are consolidated into a single tool, any data that gets generated throughout the hiring process ends up in a centralized database. This allows hiring teams to quickly find and share information, like emails to and from candidates, notes and reminders, feedback, interview schedules, forms, such as I-9s, and more.
Centralization makes it easier for teams to ensure that work isn’t duplicated and candidates don’t fall through the cracks. If one recruiter goes on vacation, or even resigns, another can continue the recruiting process where it was left off, ensuring applications aren't lost. A candidate's experience can sour quickly if a recruiter has to ask them what step of the process they're in, or worse, if an email chain is abandoned completely.
Applicant tracking systems also allow users to implement user roles and permissions to protect the data it collects. This allows teams to decide who has access to what, and ensures that sensitive information remains private.